On-site next-business-day service:
- Receive faster support by our qualified experts. (Check with your Schneider Electric Services sales representative or preferred partner to learn if this feature is available in your area).
Replacement parts and labor included:
- In the event a swap out or parts replacement is required, Dispatch Services covers all remedial repairs to help ensure you have no out-of-pocket expenses during the agreement year.
Advanced troubleshooting support:
- Your team or your partner are enabled to monitor via EcoStruxure IT Expert and troubleshoot your system remotely, after receiving training from Schneider Electric Experts. If there is a need for additional support, our Experts provide advanced troubleshooting and on-site service dispatch to solve the problem, minimizing business interruptions and decreasing mean time to repair (MTTR).
Proper disposal of old equipment:
- Schneider Electric provides proper disposal or recycling of old equipment to help support your own sustainability goals.
