- Technical support design for IT
- Global experience
- Direct access to highly skilled remote support agents
- Online case management tools
Category: Warranty & Support Extensions
| SKU | U7C99E |
|---|---|
| EAN | 4514953814448 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.
Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.
Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| License quantity | 250 license(s) |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Priority support |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Covers 250+ seats |
| Technical details | |
| Number of years | 3 year(s) |
| License quantity | 250 license(s) |