HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
HP’s expert technicians have the tools and resources to repair your equipment properly.
| Features | |
|---|---|
| Number of years | 5 year(s) |
| License quantity | 1 license(s) |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Pickup and return |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 5 years |
| Coverage period | 60 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 5 year(s) |
| License quantity | 1 license(s) |
