HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.
For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.
The HP Defective Media Retention option is ideal if you need to control and secure your classified, proprietary, and confidential data – or if you’re subject to data privacy regulations such as HIPAA.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| License quantity | 1 license(s) |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Return to depot |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Customer carry-in or shipment |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 3 year(s) |
| License quantity | 1 license(s) |
