- Technical support design for IT
- Global experience
- Direct access to highly skilled remote support agents
- Online case management tools
- Assigned support contact
Category: Warranty & Support Extensions
| SKU | U9DL9E |
|---|---|
| EAN | 4573285776480 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Plus #1: An assigned customer support expert to manage your service requirements.
Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
Plus #3: A dedicated escalation path that’s customized to the needs of your organization.
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Service time (hours x days) | 9x5 |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Priority support |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Covers 1000+ seats |
| Technical details | |
| Number of years | 1 year(s) |
| Service time (hours x days) | 9x5 |