- Remote problem diagnosis and support
- Offsite repair or replacement
Category: Warranty & Support Extensions
| SKU | U9AZ8E |
|---|---|
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.
For products in non-critical environments, HP Offsite Support offers an affordable alternative to more costly onsite support.
| Features | |
|---|---|
| Number of years | 2 year(s) |
| Type | Pick-up&return |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 2 years |
| Coverage period | 24 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | excludes external monitor |
| Technical details | |
| Number of years | 2 year(s) |
| Type | Pick-up&return |