Category: Warranty & Support Extensions
The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware.
Onsite operating system restoration provides high-quality remote fault diagnosis and onsite OS deployment for hardware supported by HP. Supported operating systems are Microsoft Windows 7, 8, 8.1, and 10.
Enjoy quick, easy access to HP-certified remote diagnosis and troubleshooting. Get help with installation, setup, sync, and troubleshooting for computer operating systems and common software applications.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| HP segment | Business, Enterprise |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Protection services |
| Service method | Data Recovery and Restore |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Rescue and Restore |
| Technical details | |
| Number of years | 3 year(s) |