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HP 4y Onsite w/Predictive Detection Alerts/Preferred Access/DMR/Peripherals Notebook

SKU
UG5U9E
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4y Onsite w/Predictive Detection Alerts/Preferred Access/DMR/Peripherals Notebook
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happens
  • Preferred access to parts and HP service experts
  • Solution Care Pack
  • Defective Media Retention
Category: Warranty & Support Extensions
More Information
SKU UG5U9E
Manufacturer HP
Availability In Stock
PDF URLs View PDF
Reasons To Buy

Mitigate downtime with our fastest response time

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Preferred access to parts and HP service experts

Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as benefit from parts, queue and field service prioritization.

Description
Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.[1]
Specifications
Supplier features
Warranty coverageIn warranty
Support typeAI-powered insights w/onsite repair / preferred access
Service methodPredictive support with preferred access
Response timeNext business day response
Place of serviceRemote and onsite
Duration4 years
Coverage period48 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention; PC Solution
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