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OneCare Select Comprehensive, renewal of existing contract, MOQ 20, advanced replacement, TC27XX, 1 year
- 24/7 Live Agent Technical Phone Support
- 24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours)
- Next Day, "Like New" Device Replacement
- “Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible)
- Standard Commissioning Service
- Standard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version
- VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)
- Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics
- OS and LifeGuard for Android Security Updates
- Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws
Category: Warranty & Support Extensions